Arrival

The rooms are available from 1.00 p.m. If you have any question or if you need any advice and support do not hesitate to ask us. We would be pleased to help you at any time!

Cancellation

As cancellation it is considered the delete of the reservation, but also any change or postponement of the travel dates.
For cancellations made up to 61 days before the date of arrival, no additional fee will be charged.
For cancellations within 60 to 15 days prior to arrival, 50% of the total booking will be charged.
For cancellations within 14 to 4 days prior to arrival, 80% of the total booking will be charged.
For cancellations within 3 days prior to arrival, 100% of the total booking will be charged.

We recommend to take out a travel cancellation insurance.

Check out

We kindly ask you to vacate your room by 10 a.m. on day of departure. You can settle your bill the evening before departure after dinner until 10.00 p.m. The hotel bill can be paid by cash (til 4,999.00€), EC-card, cheque and credit card (we DON’T accept the American Express Card)

Deposit

At the moment of reservation, you must pay a deposit of 30% of the total amount of the reservation via credit card or bank transfer. If you prefer to pay the deposit by credit card we send you a link for the payment.

Hikes

If you need hiking maps or information and advices about hikes and excursions, ask at the reception. You can also borrow free of charge hiking poles and backpacks as long as stocks last. Take advantage of our daily excursions programme with experienced guides.

Pets

We charge 20.00€ per pet per night. Please understand that no pets are allowed to the dining rooms and to the wellness area. We reserve the right to charge a final cleaning if necessary. Pet owners will be made liable for any damage caused by their animal.

Saunas

The saunas are open from 2.00-8.00 p.m. No admittance to the sauna area under 16 years of age, because it is a naked area! The sauna and wellness area is thought to be a peaceful oasis, so please be quiet and leave your mobile phone in your room.

Wellness bag

The wellness bag with bathrobe, towels and bath slippers can be found in the room and they are at your disposal for the whole holiday.

For more information you can contact us!
Hotel und Restaurant Rommisa: Tel.+39 0474 401202, info_at_rommisa.com